VicRoads
VicRoads plans, develops and manages the arterial road network and delivers road safety initiatives and customer focused registration and licensing services.
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Contact Details
PhoneAlternate Phone13 11 71 (Customer service)TTY1300 652 321Hours of AccessCustomer Service Centre opening hours are: 8:30am to 4.:0pm Monday to Friday.Twitter Pagehttps://twitter.com/vicroadsFacebook Pagehttp://www.facebook.com/pages/VicRoads/107728142584043?ref=tsYouTube Pagehttp://www.youtube.com/vicroads
Regional Roads Victoria
Regional Roads Victoria (RRV) is a new division of VicRoads focused on providing safer and better roads that support regional communities’ growth and prosperity now and in the future.
Victorian Bicycle Advisory Council
The Victorian Bicycle Advisory Council (VBAC) oversees the management and development of cycling in Victoria. It provides VicRoads strategic policy and program advice on cycling issues.
Victorian Road Based Public Transport Advisory Council
The Victorian Road Based Public Transport Advisory Council (VRBPTAC) provides advice to VicRoads on matters relating to the management of roads for trams, buses and taxis.
Victorian Road Freight Advisory Council
The Victorian Road Freight Advisory Council (VRFAC) is an advisory body that provides advice to VicRoads on the development, planning, regulation and operation of road freight services in Victoria. It comprises members from industry and government.
Ararat Customer Service Centre
No high risk vehicle registrations, Proof of age card photo point, Accredited bus plates available, All other services provided.
Bairnsdale Customer Service Centre
No tow truck registrations, All vehicle type inspections, Accredited bus plates available, All other services provided.
Ballarat Customer Service Centre
Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, All other services provided.
Benalla Customer Service Centre
No high risk vehicle registrations, All vehicle type inspections, Accredited bus plates available, All other services provided.
Bendigo Customer Service Centre
Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, All other services provided.
Broadmeadows Customer Service Centre
Tow truck registrations, Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, Taxi registration inspections, All other services provided.
Bundoora Customer Service Centre
Proof of age card photo point, No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, Accredited bus plates available, All other services provided.
Burwood East Customer Service Centre
No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, Accredited bus plates available, Taxi registration inspections, All other services provided.
Carlton Customer Service Centre
No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, Taxi registration inspections, All other services provided.
Cobram Customer Service Centre
No high risk vehicle registrations, Proof of age card photo point, All vehicle type inspections, All other services provided.
Colac Customer Service Centre
Proof of age card photo point, No high risk vehicle registrations, All vehicle type inspections, Accredited bus plates available, All other services provided.
Dandenong Customer Service Centre
Proof of age card photo point, All vehicle type inspections, All other services provided.
Dromana Customer Service Centre
Proof of age card photo point, No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, All other services provided.
Eastern Projects Office
Administrative office only. No registration and licensing transactions.
Eastern Regional Office
Administrative office only. No registration and licensing transactions.
Echuca Customer Service Centre
Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, All other services provided.
Frankston Customer Service Centre
Tow truck registrations, Proof of age card photo point, Accredited bus plates available, All vehicle type inspections, All other services provided.
Geelong Customer Service Centre
Proof of age card photo point, All vehicle type inspections, All other services provided.
Hamilton Customer Service Centre
Proof of age card photo point, All other services provided, Accredited bus plates available, All vehicle type inspections.
Heatherton Customer Service Centre
No heavy vehicle registrations/inspections, No trailer registrations, Accredited bus plates available, All other services provided.
Hoppers Crossing Customer Service Centre
Accredited bus plates available, No driving tests, No heavy vehicle registrations/inspections, Defect notice clearance for heavy vehicles with RWC only, All other services provided.
Horsham Customer Service Centre
Accredited bus plates available, All vehicle type inspections, All other services provided.
hub@exhibition
Information and Technology Projects
Administrative office only. No registration and licensing transactions.
Integrated Transport Projects
Administrative office only. No registration and licensing transactions.
Kew Head Office
Administrative office only. No registration and licensing transactions.
Kyneton Customer Service Centre
Accredited bus plates available, Proof of age card photo point, No high risk vehicle registrations, No heavy vehicle registrations/inspections, All other services provided.
Leongatha Customer Service Centre
Accredited bus plates available, All vehicle type inspections, All other services provided.
M80 Ring Road Upgrade
Administrative office only. No registration and licensing transactions.
Melton Customer Service Centre
No heavy vehicle registrations/inspections, No light trailer appointments, No interpreter assisted tests, Defect notice clearance for heavy vehicles with RWC only, All other services provided.
Metropolitan North West Regional Office
Administrative office only. No registration and licensing transactions.
Metropolitan South East Regional Office
Administrative office only. No registration and licensing transactions.
Mildura Customer Service Centre
Proof of age card photo point, Accredited bus plates available, All vehicle type inspections, All other services provided.
Mooroolbark Licence Testing Centre
Licence Testing Centre Only, Interstate licence changeovers by appointment only, Learner permit and Hazard Perception testing, Licence testing by appointment only.
Morwell Customer Service Centre
Accredited bus plates available, All vehicle type inspections, All other services provided.
North Eastern Regional Office
Administrative office only. No registration and licensing transactions.
Northern Regional Office
Administrative office only. No registration and licensing transactions.
Pakenham Licence Testing Centre
Licence Testing Centre Only, Licence testing by appointment only, Learner permit and Hazard Perception testing, Interstate licence changeovers by appointment only.
Portland Customer Service Centre
No high risk vehicle registrations, Accredited bus plates available, All other services provided, All vehicle type inspections.
Sale Customer Service Centre
Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Seymour Customer Service Centre
Accredited bus plates available, All vehicle type inspections, All other services provided.
Shepparton Customer Service Centre
Accredited bus plates available, Proof of age card photo point, All vehicle type inspections, All other services provided.
South Eastern Projects Office
Administrative office only. No registration and licensing transactions.
South Western Project Office
Administrative office only. No registration and licensing transactions.
South Western Regional Office
Administrative office only. No registration and licensing transactions.
Sunbury Customer Service Centre
Proof of age card photo point, No heavy vehicle registrations/inspections, No high risk vehicle registrations, All other services provided.
Sunshine Customer Service Centre
Proof of age card photo point, No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, All other services provided.
Swan Hill Customer Service Centre
Accredited bus plates available, All other services provided, All vehicle type inspections.
Wangaratta Customer Service Centre
Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Warragul Customer Service Centre
Accredited bus plates available, All other services provided, All vehicle type inspections.
Warrnambool Customer Service Centre
Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Werribee Licence Testing Centre
Licence Testing Centre Only, Learner permit and Hazard Perception testing, Interstate licence changeovers by appointment only, Services provided by appointment only.
Western Highway Project Office
Administrative office only. No registration and licensing transactions.
Western Regional Office
Administrative office only. No registration and licensing transactions.
Wodonga Customer Service Centre
Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Chief Executive
Michael Malouf
Freedom of Information - Officer